Privacy Policy

1. Introduction

Welcome to Sayonix. We value the trust you place in us by choosing to engage with our products. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase on our website.

By using our website, you consent to the practices outlined in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide during various interactions, including:

Identity Information: Name, contact details, shipping address, email, and phone number.
Payment Details: Billing information, though credit/debit card details are managed by secure third-party payment gateways.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information to enhance your browsing experience:

Device Information: IP address, browser type, operating system, and referring URLs.
Usage Data: Pages visited, time spent, and actions taken on the website.

3. Use of Information

We use collected information for the following purposes:

Order Processing: To manage orders, payments, and shipping.
Customer Support: To respond to inquiries and provide support.
Improvement of Services: To analyze and improve our products, services, and website.
Marketing Communications: To send promotional offers, only if you have opted in.

4. Sharing Your Information

We do not share your personal information with third parties, except:

Service Providers: Payment processors, delivery partners, and technical support providers, who are bound by confidentiality agreements.
Legal Compliance: To comply with laws, enforce our policies, or protect our and others’ rights.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience, track site usage, and personalize content. You may adjust your browser settings to manage cookies, but this may affect site functionality.

6. Data Security

We employ technical and organizational measures to protect personal data against unauthorized access, misuse, or loss. Sensitive payment information is encrypted and processed via secure third-party providers.

7. User Rights

Depending on applicable laws, you may have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.

Requests can be submitted to contact@sayonix.com.

8. Policy Updates

This Privacy Policy may be updated periodically. We will notify you of significant changes via email or a prominent site notice.

9. Contact Us

For any privacy concerns, please reach out to us at: Email: contact@sayonix.com