Shipping Policy
Welcome to Sayonix! We are committed to providing you with a seamless shopping and shipping experience. Please review our shipping policies below for details on delivery options, timelines, and associated fees.
1. Order Processing Times
- Standard Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Delayed Processing: High-demand periods may extend processing by an additional 1-2 days. We will notify you promptly if significant delays occur.
2. Shipping Options & Costs
- Standard Shipping: Delivery within 5-7 business days.
- Shipping fees are calculated at checkout based on your location and chosen delivery speed.
3. International Shipping
- At this time, Sayonix ships only within India. We are working on expanding our shipping regions and will update our policy when international shipping becomes available.
4. Order Tracking
- Upon dispatch, you will receive a tracking number via email, allowing you to monitor your package’s journey to your location. Tracking may be updated within 24-48 hours after shipment.
5. Delivery Partners
- We collaborate with trusted carriers such as Bluedart, Delhivery, and DTDC to ensure safe and reliable delivery of all orders.
6. Estimated Delivery Times
- Please note that delivery times are estimates and can vary due to factors like location, carrier availability, and seasonal demands.
7. Order Modifications & Cancellations
- For order cancellation reach out to us on Whatsapp at +91 7202990378 within 12 hours of order placement. After this period, we initiate the order processing, and cancellations may not be possible. Once an order has been shipped, it cannot be canceled.
8. Lost or Damaged Shipments
- If your order is lost or arrives damaged, please reach out within 7 days of receiving the order. We will investigate and work with you to resolve the issue, offering a replacement or refund as appropriate for more information read our Refund & Returns policy.
9. Contact Us
- For questions about your order or our shipping policies, reach out to our customer support team at sayonix.com@gmail.com